4.2.2.8 Manage Billing Disputes : Manage Billing Disputes Detailed Process Model Description : 2.0 Determine and Cancel Applicable Estimated Segments

2.0 Determine and Cancel Applicable Estimated Segments
Reference: Manage Billing Disputes Process Model - Page 1 for the associated business process diagram.
Group: Get Consumption
Actor/Role: CC&B
Description: CC&B can cancel previously estimated Bill Segments and Bill over an extended period of time from one non-estimated read to another. If the system creates a Bill Segment with a read with a defined Good Read Type, CC&B will cancel previous Bill Segments that contain system-estimated meter reads until it detects a Bill Segment with a reading that is less than the reading on the current Bill Segment. The maximum number of Bills that are automatically canceled is configurable. Refer to 4.2.2.2 CC&B Manage Meter Charges.
Available Algorithms
Entities to Configure

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